Welcome to Mountain Homestays www.mountainhomestays.com Website. The domain name of the Website is owned by GHE Impact Ventures Pvt. Ltd., a company incorporated under the provisions of the Companies Act, 1956.
Mountain Homestays appears as a legal trade name registered under GHE Impact Ventures Pvt. Ltd.
The customer’s use of the Website and tools are governed by the following terms and conditions (“Terms of Use”) including the applicable policies which are incorporated herein by way of reference and constitutes a valid agreement between you and Mountain Homestays. If you transact on the Website, you shall be subject to the policies that are applicable, as displayed on the Website for such transaction. Your use of this Website constitutes your binding obligation and agreement to all such terms, conditions, and notices which are subject to amendment without any notice by Mountain Homestays. Any usage of the Website is subject to the following Terms of Use:
Limitation on content usage :
Your use of any information or materials on this Website is entirely at your own risk, for which Mountain Homestays shall not undertake any liability. It shall be your own responsibility to ensure that any services or information available through this Website meet your specific requirements.
You are restricted from modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any information, software, products or services obtained from this Website. Reproduction of content from the Website is prohibited save and except in accordance with the copyright notice, which forms part of these Terms of Use.
Unauthorised use of the Website may give rise to a claim for damages and/or be a criminal offence. You shall solely bear the consequences arising out of the breach of any of the terms given above. Further Mountain Homestays reserves exclusive rights to alter, modify, and delete any of the contents without giving prior notice to any person.
Third party websites :
The Website contain materials which is either owned by, or licensed, to Mountain Homestays. This material includes, but is not limited to, the design, layout, look, appearance and graphics of the content displayed on the Website . From time to time, the Website may also include links to other websites. These links are provided for your convenience for providing further useful information. They do not signify that we endorse the website(s). We, or our contractors, agents, owners, and employees are not responsible for the content or policies of such other websites to which our Website may link or use offers from. Please take time to learn about them as well.
Limitation of liability for fault not attributable to Mountain Homestays :
You agree and acknowledge that Mountain Homestays will have the right of indemnification for any loss that may be caused to Mountain Homestays for any misuse of its Website by you and Mountain Homestays will have all rights to approach the appropriate court of law for enforcement of such rights.
Mountain Homestays and/or its parents, subsidiaries, affiliates, officers, directors, employees, agents or suppliers and their respective successors, heirs and permitted assigns will not be liable for any loss that you may suffer due to rejection of your visa or tour cancellation policies.
It shall be your obligation to ensure that your passport is valid and eligible for undertaking international travel. Mountain Homestays and/or its parents, subsidiaries, affiliates, officers, directors, employees, agents or suppliers and their respective successors, heirs and permitted assigns will not be liable for passport being declared ineligible for entry/exit during or prior to undertaking the travel.
Force Majeure :
Neither Mountain Homestays nor any of its parents, subsidiaries, affiliates, officers, directors, employees, agents or suppliers and their respective successors, heirs and permitted assigns shall be responsible for, or be deemed to be in default on account of, any failure to perform or due to delay in performance of any of its obligations hereunder, in whole or in part, if such performance is rendered impracticable by the occurrence of acts of war, whether declared or undeclared, sabotage, embargo, acts of terrorism, riot or other civil commotion, failure in transportation, act of any government or any court or administrative agency thereof, acts of God, fire, explosion, flood, earthquake, strike, act of government or other catastrophes, epidemics or quarantine restrictions, or other cause(s) beyond the reasonable control of Mountain Homestays (“Force Majeure”). Both you and Mountain Homestays shall use their best efforts to avoid, overcome and offset the effects of any cause or potential cause of an event of Force Majeure. Upon cessation of the cause of the Force Majeure, the Terms of Use given here under, shall again become fully operative. However, a Force Majeure event will not relieve you or Mountain Homestays of the obligations accrued prior to the occurrence of the Force Majeure.
Booking Details :
The advance tour fee is non-refundable and in case you decide to cancel your participation, we will not be refunding the tour fee. Please ensure that you pay the amount only when you are sure to take part on the tour.
Mountain Homestays reserves the right to change the tour itinerary at anytime. The same will be communicated to you in advance. We will not be held liable for any compensation or refund for change of itinerary or plan.
Mountain Homestays shall not be liable for any losses incurred by the customers due to violation of rules of local government.
Customers should take responsibility of their own luggage. Cab drivers do not provide porter services and cannot be held liable for any such loss.
Mountain Homestays is not liable for any loss or damage of personal belongings like mobile, tab, laptop, ornaments, etc. In case of non-compliance of payment terms, Mountain Homestays reserves the right to cancel the booking at any point of time without any refund.
Mountain Homestays shall not be liable for delays or inabilities in performance or non-performance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as Force majeure events or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such event, the affected Traveler will be promptly given notice as the situation permits.
Mountain Homestays shall not host, display, upload, modify, publish, transmit, update or share any information belonging to any other person; or share any information which is blasphemous, obscene, libelous, invasive of privacy or encouraging money laundering.
Mountain Homestays shall not share any information or use it to harm minors in any way.
Mountain Homestays shall not infringe intellectual property rights of any person.
Mountain Homestays warrants that no information must mislead or deceive the user about its origin or impersonate any person.
Ensuring Quality :
Mountain Homestays shall ensure prompt redressal of any deficiency in service registered by a traveler.
Contact Us :
Please send any questions or comments (including all inquiries related to copyright infringement) regarding this Website to [email protected]
Grievance officer :
In accordance with Information Technology Act 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below :
Ms. Stanzin Yangskit
Tiapa Skara Yokama, Tiapa, Yokama, Skara,
Leh Ladakh, Ladakh, 194101
Phone Number- +91 9024302062
E-mail: [email protected]